Get help

Email support@infralicious.com. We respond to every message. We aim to respond within 1 business day. Paid subscribers receive priority support.

The support mailbox forwards to the founder.

What to include

Include these details so we can help fast:

  • Your Jira site URL, such as your-company.atlassian.net.
  • The steps you took before the problem appeared.
  • What you expected to happen.
  • What happened instead.
  • Screenshots, if the problem is visual.
  • The app version, if you know it.

Bug reports

Found a bug? Tell us what broke and how to reproduce it. We fix bugs fast. Your report shapes the roadmap.

Feature requests

Need a feature? Tell us what you want and why. Your feedback shapes the roadmap.